http://www.prettygreatanswers.com/articles/CRMQuestions http://www.prettygreatanswers.com/rss/CRMQuestions.xml CRM Questions from PrettyGreatAnswers.com http://creativecommons.org/licenses/by-nc-nd/2.0/ CRM means Customer Relationship Management. This is a method used by businesses or enterprises to organize and manage customer relationships. It has methods, software, software and web-based capabilities. It is about being aware of customer needs and responding to them efficiently. keywords: CRM | Fri, 11 Aug 2006 15:23:18 -0400 http://www.prettygreatanswers.com/launch/11-08-2006What-exactly-is-CRM.htm http://www.prettygreatanswers.com/launch/11-08-2006What-exactly-is-CRM.htm eCRM is basically a customer service, self-service web application, sales force automation tools, or the analysis of a customer’s buying behavior on the internet. keywords: CRM | Customer Relationship Management | Customer Service | eCRM Fri, 11 Aug 2006 15:23:18 -0400 http://www.prettygreatanswers.com/launch/11-08-2006What-is-eCRM.htm http://www.prettygreatanswers.com/launch/11-08-2006What-is-eCRM.htm There are many benefits that CRM can provide for a business. CRM can and will help a business if you use it properly. By doing so, your business can really profit and keep yourcustomers loyal. Here are some benefits that CRM can give you: • Collect customer details, order history, and other vital d Fri, 11 Aug 2006 15:23:18 -0400 http://www.prettygreatanswers.com/launch/11-08-2006How-does-customer-relationship-management-benefit-a-business.htm http://www.prettygreatanswers.com/launch/11-08-2006How-does-customer-relationship-management-benefit-a-business.htm The maintenance cost of CRM systems varies from company to company. It depends on the call center company you choose and the software you use. If you want a more effective CRM system, then you will have to pay more. keywords: CRM | Customer Relationship Management | Customer Service | Call Center Fri, 11 Aug 2006 15:23:18 -0400 http://www.prettygreatanswers.com/launch/11-08-2006What-is-the-cost-to-maintain-a-CRM-system.htm http://www.prettygreatanswers.com/launch/11-08-2006What-is-the-cost-to-maintain-a-CRM-system.htm Yes. Customer Relationship Management can benefit big businesses and small businesses as well. It can provide the same services to small businesses that big businesses obtain. keywords: CRM | Customer Relationship Management | Customer Service | Small Business Fri, 11 Aug 2006 15:23:18 -0400 http://www.prettygreatanswers.com/launch/11-08-2006Can-Customer-Relationship-Management-benefit-a-small-business.htm http://www.prettygreatanswers.com/launch/11-08-2006Can-Customer-Relationship-Management-benefit-a-small-business.htm Everything here is © Pretty Great, Copyright 2006, All Rights Reserved.