What is nearshoring outsourcing?
Author: Carl Gunnarsen
Website: http://www.CallCentersGuide.com
Added: Sun, Dec 17, 2006 23:31:06
Category: Call Center Questions
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Nearshoring is the when outsourced services are being sent to the countries that are near the major source. This is in contrast to sending them to the markets that are found in far-clung places like Malaysia or India.
The proximity of nearshore countries is competing with the distance of countries located on the other side of the world that are also capable of doing the job.
keywords: Call Center | Call Centre | Help Desk | CRM | Customer Service | Outsourcing About the Author:
Carl Gunnarsen answers frequently asked call center questions at PrettyGreatAnswers.com.
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