ITES stands for IT-enabled services that major corporations are now adapting into their businesses.
For a company to be considered ITES powered, it should have:
1. The kind of services that are being offered through the use of telecommunication. It can also be through networking and other forms of electronic media.
2. Services that make use of information technology from the process up to the delivery of the product.
keywords: Call Center | Call Centre | Help Desk | CRM | Customer Service | ITES | IT | Information Technology About the Author:
Carl Gunnarsen answers frequently asked call center questions at PrettyGreatAnswers.com.
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What does ITES mean?