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Are there any certifications for call centers?
Author: Carl Gunnarsen
Website: http://www.CallCentersGuide.com
Added: Sun, Dec 17, 2006 23:31:06
Category: Call Center Questions
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Certification has recently been developed for call center managers. This new certification was created by the Call Center Advisory Council. The aim of this certification is to have a standard and competent level of professionalism for those who are working in the call center business.
keywords: Call Center | Call Centre | Help Desk | CRM | Customer Service | Certification About the Author:
Carl Gunnarsen answers frequently asked call center questions at PrettyGreatAnswers.com.
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