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What is an outbound call center?
Author: Chad Ivins
Website: http://www.CRM-i.com
Added: Fri, Aug 11, 2006 10:45:07
Category: CRM Questions
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This is a type of service where customers are called on the phone to promote certain products or special offers or to get their opinion about specific products. This type of service is also called telemarketing.
keywords: CRM | Customer Relationship Management | Customer Service | Call Center | Help Desk | Outbound Call Center About the Author:
Chad Ivins answers frequently asked crm questions and call center questions at PrettyGreatAnswers.com.
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