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What exactly is CRM?
Author: Chad Ivins
Website: http://www.CRM-i.com
Added: Fri, Aug 11, 2006 10:45:07
Category: CRM Questions
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CRM means Customer Relationship Management. This is a method used by businesses or enterprises to organize and manage customer relationships. It has methods, software, software and web-based capabilities. It is about being aware of customer needs and responding to them efficiently.
keywords: CRM | Customer Relationship Management | Customer Service About the Author:
Chad Ivins answers frequently asked crm questions and call center questions at PrettyGreatAnswers.com.
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