What kinds of certifications should I consider for an Office Specialist career?
Author: Cai Einarson
Website: http://www.certificationez.com
Added: Sun, Jul 2, 2006 14:45:00
Category: Certification Questions
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An Office Specialist maintains up-to-date information about the organization’s or program’s services; develops reports on trends from this data; and communicates this information to management and customers.
This job requires the following:
* Knowledge of departments and operating procedures.
* Goal-oriented and a team leader.
* Ability to perform necessary procedures without immediate supervision.
* Knowledge of two-way radio equipment; ability to perform dispatch duties.
* Ability to use computer equipment, databases, and various software programs effectively.
* Ability to summarize and dispense information on minutes, laws, procedures, and other written materials.
* Ability to take initiative and be proactive in resolving customer complaints and other issues.
See also: Certification | Office | Specialist About the Author:
Cai Einarson answers frequently asked certification questions at PrettyGreatAnswers.com.
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